- Demonstrated ability to adapt, collaborate effectively, and complete projects on time.
- Leveraged sales data to improve profitability and support strategic pricing decisions in customer-facing operations.
- Provided professional customer service and managed high volumes of invoices and internal documentation.
- Skilled in identifying and resolving customer issues promptly, with a focus on clear communication and service excellence.
- Effective communication skills, essential for working with cross functional teams.
- Applied Excel and VBA to streamline inventory tracking, optimize workflows, and support daily retail operations with improved accuracy and efficiency.
Practical Work Showcase..
Designed an Excel based inventory management system using VBA, automating stock tracking and report generation for efficient retail operations.
Excel
- Applied Excel functions and VBA to streamline inventory tracking, automate repetitive workflows.
- Leveraged sales data to support pricing strategies and improve profitability across retail operations.
- Created user friendly dashboards using PivotTables and conditional formatting to visualize key metrics and stock levels.
- Supported smooth daily operations with clear documentation and automation tools to reduce errors and save time.
Managed profit margin calculations using Excel to support pricing strategies and highlight revenue opportunities. Tracked and analyzed cost and sales data to enhance operational transparency and business decision making.
Excel
- Designed a profit margin calculator in Excel to streamline financial tracking and decision making for retail operations.
- Created a user friendly interface with dropdowns and input cells to simplify daily margin management tasks.
- Used conditional formatting to highlight profitability risks, helping prevent financial loss.
Education.
Seneca College
2023. 05 - 2024. 12Work Experience.
Clerk at H-mart
Apr 2021 - Present
- Designed a profit margin calculator in Excel to streamline financial tracking and decision making for retail operations.
- Tracked and analyzed cost and sales data to identify high-margin and underperforming products.
- Created a user friendly interface with dropdowns and input cells for efficient margin scenario testing.
Line Cook at Oliver @ Bonacini Café Grill
May 2018 – June 2019
- Supported smooth daily operations by handling multiple tasks under pressure, demonstrating reliability and teamwork in a fast paced environment.